How to do a NetSuite Implementation

If you need help running your business on a unified platform, NetSuite has the best tools on the market. From sales to accounting, this advanced ERP business system is a unified cloud business management suite that can be customized for your industry and business. If you want to know what a NetSuite implementation entails, you’ve come to the right place for answers in Protelo’s NetSuite implementation guide.

As you get ready to implement NetSuite business management software for your company, here are a few quick things we think you should know beforehand. A general NetSuite implementation timeline can range anywhere from a few months to a few years; however, a six-month implementation is a fairly safe estimate for clients.

Who uses NetSuite? A range of companies from SMBs to global brands such as Microsoft use NetSuite! The entire implementation strategy usually consists of planning and preparation, configuration and data migration, and testing and training for your go-live date.

A strong project manager is critical to a successful NetSuite implementation. Before you start any ERP implementation, you should have a designated project leader. Depending on the size of your company, a NetSuite implementation could become a full-time job for someone. You’ll want to choose a team leader with superior project management abilities. This person will need to know how to address issues quickly and help keep your NetSuite partner informed, and on schedule, with varying internal changes.

Additionally, no matter how technical you think you are, a NetSuite partner can save you time and resources with their services. Whether you need an implementation done in 3 months, or have a longer timeline, you’ll want to set realistic expectations so everyone involved has the proper support.

NetSuite Implementation

11 Steps During The NetSuite Implementation Process:

  1. Formal Introduction: Talk about high level goals, and discuss the overall project scope with your partner.
  2. Establish team: Company will pick a dedicated team to help your NetSuite partner along the way.
  3. Initial Configuration: You’ll engage in many work sessions during your NetSuite implementation. Plot out every business scenario, and learn how those needs will translate into NetSuite best practices (distribution, finance, CRM, and so on).
  4. Data Migration starts: NetSuite starts absorbing your business information.
  5. Dedicated team learns NetSuite: The dedicated team starts to see new enhancements, and discusses if there are any missing process gaps.
  6. Configuration: Partner starts executing your NetSuite customizations.
  7. Data Migration finishes: Every piece of data from the old system is now in NetSuite.
  8. Test Case: Dedicated users start testing the system’s ERP functionalities.
  9. Training Phase: The entire company starts getting trained on NetSuite.
  10. Go Live: Your company is officially running NetSuite software for the first time.
  11. Post Go Live Support: Talk with your partner about anything you’re having trouble finding. NetSuite implementation finishes.

This is a general step by step implementation guide. For example, some companies are brand new and won’t need to undergo a data migration. Some businesses may require a series of technical customizations that will need special coding, whereas other companies may not need anything extra beyond what NetSuite has already created for a specific industry. If you’d like to discuss pricing or requirements for a personalized project, fill out the form on this page or contact us.

The great thing about NetSuite is that every customer runs on the same version. Unlike most ERP software, you won’t need continual integrations as time goes on. Because of this, it’s important to strategize with your NetSuite implementation partner up front, so they can offer up their experience to make the implementation process as efficient as possible. Adding on different/extra NetSuite features than initially planned, will delay your go-live date.

5 ways to ensure a great NetSuite implementation:

  1. Find the best NetSuite partner:
    Work with a NetSuite partner who understands your business goals, budget, required go-live date, customization needs, and current bandwidth. Make sure your partner has a good customer history, and check to see if they have a solid Net Promoter Score. This will ultimately reflect how well your consultants understand, and care about, a client’s business and industry needs. A great partner will also ask you the right questions, and guide the NetSuite implementation process effortlessly.
  2. Be open to new ideas:
    Your consultants know what they’re doing, and spend their days working very closely with NetSuite software. As they know how it runs in its most optimized form, make sure that you’re open-minded about different ways to handle business processes. What worked on your old system, may be an archaic way to do something via NetSuite’s technology.
  3. Hold the implementation team accountable:
    Make sure you do proper follow ups, and remain readily available if your partner has questions. If you were remodeling your house, you wouldn’t just vanish as your contractors worked on it, would you? It’s better to ask questions during the process, rather than when it’s done. Really invest in your NetSuite implementation.
  4. Follow the implementation steps:
    This is one of the hardest parts for most clients. It’s exciting to get a new system that will make your company run more efficiently! However, jumping ahead will cause unexpected issues later. Trust your NetSuite consultants, as they know NetSuite best practices.
  5. Know what questions to ask:
    Don’t be afraid to pry. Ask your partner some tough questions. Examples may include,  what business functions are in and out of this project scope? Will you need to do a system analysis? An experienced NetSuite implementation partner won’t be surprised by any of your implementation questions.
netsuite implementation timing

When is the right time to implement NetSuite:

There is no time like the present. If your sales team doesn’t have insight into real-time inventory, your marketing department can’t send out awesome CRM emails, or your finance team doesn’t have multi-currency options and audit trail accountability, it’s time to upgrade your operations.

No matter if you’ve been in business for a long time, or are just starting out on your own, learning how to run a business for efficiency is more than half the battle of attaining every ounce of profit you can. Poor operations means missed opportunities. Protelo is a NetSuite reseller, and we’re passionate about making sure our clients get the best NetSuite implementation possible! From purchasing a NetSuite license, to fully customizing the platform for you, we can help your company pick and choose which features you need most.

We were recently recognized by Inc. Magazine for our excellence. The team would be honored to help guide you through the NetSuite implementation process. Please feel free to contact us if you’d like to know more information about us as NetSuite implementation partner.

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