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    Protelo Net Promoter Score 2018

    As an organization, we aim to provide strong, dependable leadership that customers can trust and believe in.

    We care about what our clients think and feel, and we learn this by listening to their honest and valuable feedback. We’d like to thank each of our clients for taking the time to help us understand what we’re doing well and how we could improve. With so many different options for NetSuite services and solutions online, how do you know which NetSuite partner is right for your team? Learn what sets the Protelo team apart and discover the top reasons why companies choose to work with our NetSuite team over our competitors.

    We seek to serve our clients better by continuously asking for their feedback. This helps us gauge how well we’re meeting their expectations and what we can do to improve our service and our relationships. To measure and track our progress, we use a management tool called Net Promoter Score. On the NPS scale of -100 to +100, we strive to reach as close as possible to the perfect score of +100.

    NetSuite Services List About Protelo


    Protelo & NetSuite Customer Story


    Client Spotlight

    Miele Fellers Republic National Distributing Co Roland Pei Genesis Brame Dey G.A. HVO International Diversed Products JC Paper Clearbags Mexifoods Progressive Strategic Tonkin TopRX Unipharm Raintree West Coas Differentials Worldpac

    Customer Feedback

    • Maui Jim
      Maui Jim

      With Protelo, I always feel spoiled. Whenever I call, everyone is available and they get things done as fast as possible.

      Senior Business Analyst, Maui Jim

    • Fellers, Inc.
      Fellers, Inc.

      The consultants are sharp and smart. They’ve helped pull us out of fires with skills and knowledge. They’ve come to know our company inside and out, and I couldn’t do my job without the people at Protelo.

      CIO, Fellers, Inc.

    • Haywood Vocational Opportunities
      Haywood Vocational Opportunities

      We rate Protelo 10.5 out of 10. Everyone is knowledgeable and helpful and we don’t have to chase anyone around for answers.

      ERP System Specialist, Haywood Vocational Opportunities

    • West Coast Differentials, Inc.
      West Coast Differentials, Inc.

      The staff is exceptionally professional and skilled with a strong desire to meet the needs of the client.

      Owner, West Coast Differentials, Inc.

    • Dey Distributing
      Dey Distributing

      The consultants at Protelo have been a big key to our success. They really dig in to what our needs actually are. They really “get it”.

      President, Dey Distributing

    • MexiFoods

      All I have to do is make one phone call with a concern; I don’t have to jump through hoops or get the run-around for an answer.

      Manager, MexiFoods

    • Raintree Systems
      Raintree Systems

      I like that Protelo is able to understand our business needs. I can present a detailed or abstract problem and brainstorm solutions alongside the consultants. I’ve experienced great responsiveness and attention to detail and I appreciate the partnership.
      Director of Client Services, Raintree Systems

    • WORLDPAC, Inc.
      WORLDPAC, Inc.

      I like the variety of skills Protelo has to offer and the leadership they provide on projects. They’re responsive and flexible and they make time to fit things in.

      VP of IT, WORLDPAC, Inc.

    • Pharmaceutical Trade Services, Inc
      Pharmaceutical Trade Services, Inc

      Protelo is definitely the quickest provider we have worked with. They’re friendly and knowledgeable and they get our issues resolved in a timely manner.

      IT Manager, Pharmaceutical Trade Services, Inc.

    •  Republic National Distributing Company
      Republic National Distributing Company

      We’ve had great overall experience with projects. They’ve all been exact and thorough.

      IT Director, Republic National Distributing Company

    • Miele Inc.
      Miele Inc.

      Protelo is right on top of their game. They understand what we want and always listen to our needs.

      Ecommerce Manager, Miele, Inc.

    • Economical Janitorial & Paper Supplies, Inc.
      Economical Janitorial & Paper Supplies, Inc.

      The guys at Protelo took the time to listen and understand our problems. They demonstrated that they actually wanted to ensure the problems were solved and not simply gain another billing.

      IT Director, Economical Janitorial & Paper Supplies, Inc.

    • Roland Corporation
      Roland Corporation

      I have a lot of faith in Protelo. I know they are professionals.

      Business Analyst, Roland Corporation

    • TOP RX LLC
      TOP RX LLC

      Protelo feels like family. Everything is done professionally and in a timely manner. Anything that’s ever gone awry has been corrected to my satisfaction. If I were to go on, I would run out of superlatives. I have nothing negative to say.

      Data Analyst, TOP RX LLC

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