Customer Success Story: Mariani Packing

 

 

At Protelo, we're committed to helping teams feel confident and prepared as they transition to NetSuite. 


When Mariani Packing set out to move from their long‑standing legacy system to a modern cloud ERP, they needed more than just training — they needed a partner who could guide their users through major process changes with clarity, patience, and hands‑on support.

Learn how Protelo helped Mariani Packaging build confidence and readiness ahead of go‑live.

The Challenge

Mariani Packing was preparing to transition from a highly customized, outdated ERP system to NetSuite. Because most employees had only ever used the legacy system, the shift introduced both uncertainty and a steep learning curve around new processes and daily workflows.

With go-live approaching, they needed:

  • 1–3 experienced NetSuite experts on-site

  • Hands-on, role-based training aligned to their workflows

  • Clear guidance to transition from legacy processes to NetSuite best practices

  • A responsive partner who could communicate clearly and adapt in real time

Beyond training, Mariani needed a partner who could support their team through a significant operational change.
protelo customer success story with netsuite mariani dried fruit products

How Protelo Helped:
 

  • On-site end-user training and customized sessions
  • Pre go-live readiness support and guidance 
  • Fast turnaround and responsive communication
  • A seamless administrative experience from DocuSign to scheduling 

 

Protelo’s Expert Services: 

  • NetSuite Configuration 
  • NetSuite Best Practices and Business Process Consulting

 

The Protelo + NetSuite Impact

Within weeks, Mariani’s team experienced a noticeable boost in user readiness and overall confidence.
Feedback from their team speaks for itself:

“Protelo has been phenomenal—they listen and address what we need on the spot. It’s been a breath of fresh air.”

“There is universal praise from everyone who works with them.”

“Protelo is responsive, easy to work with, and a true partner throughout the process.”

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Their NetSuite Story. Their Words.

"Protelo listens and addresses what we need on the spot. They are a responsive group and are just wonderful.  

- Director of Procurement at Mariani Packing 

Why Choose Protelo as Your Partner for NetSuite
Implementation & Support?
 

Choosing Protelo means more than just NetSuite software – it means having a team of experts dedicated to helping you gain the full potential of NetSuite. Here’s how our team ensures a successful implementation: 

  • Expert Guidance: With decades of experience in NetSuite implementation, integration, and consulting, we know how to guide you through every step of the process. 
  • Tailored Solutions: We understand that every business is unique. That’s why we customize configurations to fit your specific needs – no matter what industry you're in. 
  • Proven Success: We don’t just implement software – we take the time to understand your business, delivering real results that help you get the most from NetSuite and improve your day-to-day processes.

 

You're in Great Company!

Curious how we've supported businesses like yours? Protelo is passionate about helping companies succeed with NetSuite. Whether you're looking for better financial visibility, automation, or scalability, we’re here to help. Join the businesses thriving with NetSuite and Protelo—check out their success stories to see how we’ve made a difference!

protelo customer success story - netsuite

 

Related Guides & Blogs:

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3. NetSuite Customizations: What to Know

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Protelo: Experienced NetSuite Experts Here For You!

Whether you're already using NetSuite or evaluating it for your business, Protelo’s experts are here to help.

From ongoing support and custom solutions to on-demand NetSuite Administration, we’ve got you covered. Schedule a consultation today and see how our tailored services can optimize your system for long-term success.  

Our team is here to help and support you!