Improving the Return on Returns
Consumers return online purchases three to four times more frequently than in-store purchases, presenting a growing problem as online accounts for a greater share of total retail. Although there are ways to reduce the number of items that come back, the total volume is unlikely to drop in coming years, especially if ecommerce is a key sales channel for your business.
This guide will reveal strategies to improve your reverse logistics operations in a way that lowers costs and boosts profitability.